Information We Collect
At Inno House Shop, we collect various types of information to enhance your shopping experience with our home improvement products. The data we collect includes:
- Personal Information: Name, email address, phone number, and shipping address when you create an account or make a purchase.
- Purchase History: Details of the products you have purchased, including dates and amounts.
- Browsing Data: Information about your interactions with our website, including pages visited, products viewed, and the duration of your visit.
- Payment Information: Credit card details and billing information, processed securely through our payment processors.
- Customer Feedback: Reviews and ratings you provide for our products.
How We Use It
Your information is utilized to improve our services and provide you with a better shopping experience. Specifically, we use your data for:
- Processing and fulfilling your orders.
- Personalizing product recommendations based on your browsing and purchase history.
- Communicating with you about your orders, promotions, and new products.
- Analyzing trends to enhance our product offerings and website functionality.
- Managing customer service inquiries and providing support.
Who We Share It With
We may share your information with third parties in the following circumstances:
- Service Providers: Companies that assist us in operating our website, processing payments, and delivering products.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.
- Legal Compliance: When required by law or to respond to legal requests.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. This includes:
- Remembering your preferences and settings.
- Analyzing website traffic and user behavior to improve our services.
- Targeting advertisements based on your interests.
You can manage your cookie preferences through your browser settings, but this may affect your experience on our site.
Your Rights (CCPA/GDPR)
As a user, you have rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Deletion: You can request that we delete your personal information under certain circumstances.
- Opt-Out: You can opt-out of the sale of your personal information (if applicable).
- Data Portability: You can request a copy of your personal data in a structured format.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Children’s Privacy
Inno House Shop does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices. We will notify you of significant changes via email or through a notice on our website. The last updated date is November 13, 2025.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
